Legal Policies
Policies
The Law Office of Steven C. Benke
d/b/a Benke Immigration Law
Privacy Policy • Effective July 21, 2026
The Law Office of Steven C. Benke ("Firm," "we," "us," or "our") operates the website benkeimmigrationlaw.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use and protect it, and the choices available to you. It applies to visitors, prospective clients, and users of our "My Case" client portal.
This Privacy Policy does not create an attorney-client relationship, and it does not apply to information you provide to us in the course of an existing attorney-client relationship, which is governed separately by the Texas Disciplinary Rules of Professional Conduct and applicable attorney-client privilege and confidentiality obligations.
Information We Collect
Information You Provide Directly
When you submit a contact or consultation request form, call our office, or use the My Case portal, we may collect:
- Name, email address, phone number, and mailing address
- Details about your immigration matter or legal question, including case numbers, receipt numbers, and immigration history
- Communications you send us by phone, email, web form, or through the client portal
- Any documents you upload or share with us in connection with your case
Our consultation and intake forms are hosted through a third-party form provider (forms.graphicgato.com). Submissions are transmitted securely and routed to our office.
Information Collected Automatically
Like most websites, the Site uses cookies, pixels, and similar technologies, including Google Tag Manager and Google Analytics, to understand how visitors use the Site. This may include:
- IP address, browser type, device type, and operating system
- Pages viewed, time on page, referring website, and general geographic location
- Interactions with forms, buttons, and links on the Site
This information is collected in aggregate and is not used to identify you personally unless you have separately submitted identifying information through a form.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and schedule consultations
- Evaluate prospective immigration and family law matters
- Communicate with current clients about the status of their case through the My Case portal
- Improve the content, usability, and performance of the Site
- Comply with legal, regulatory, and ethical obligations applicable to the practice of law in Texas
We do not sell your personal information. We do not use information submitted through consultation or intake forms for unrelated marketing or advertising purposes.
How We Share Information
We may share information with:
- Service providers who help us operate the Site, host forms, or manage the client portal, under confidentiality obligations consistent with those imposed on the Firm
- Government agencies, courts, or opposing counsel, but only as necessary to represent a client and only within the scope of an attorney-client engagement
- Professional advisors (such as accountants or auditors) where required by law
We do not share information with third parties for their own independent marketing purposes.
Receipt Numbers and Case Status Monitoring
If you are a client or prospective client, you may provide us with your USCIS receipt number(s) (the unique identifier assigned to a filed immigration petition or application). USCIS treats receipt numbers as Personally Identifiable Information, and we handle them accordingly.
We use receipt numbers to:
Query the official USCIS case status system and other authorized case-tracking tools to check and monitor the status of your petition or application Track Visa Bulletin priority dates associated with your case (for example, F2A petitions) Provide you with case status updates through the My Case portal or by direct communication from our office
We do not store or retain your receipt number in our databases or the My Case portal. When you provide a receipt number, it is transmitted via a secure, encrypted connection to query the official USCIS case status system in real time, and the number itself is not saved by the Firm afterward. Transmission occurs over encrypted channels, and access to the query tool is limited to Firm personnel and authorized service providers who need it to check your case status. Receipt numbers are never used for advertising or marketing purposes, are not sold, and are not shared with third parties except as necessary to perform the USCIS status query described above.
The My Case Client Portal
If you are a current client, you may be given access to the My Case portal to review the status of your matter. Access is limited to authenticated users, and information displayed in the portal is treated as confidential client information subject to the attorney-client privilege, in addition to the protections described in this Privacy Policy.
Cookies and Analytics
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features on the Site, but will not prevent you from contacting our office by phone or submitting a consultation request.
Data Retention
We retain information submitted through the Site for as long as necessary to respond to your inquiry, and, for clients, for the period required by our records retention policies and applicable Texas State Bar rules governing client files.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.
Related Firm Websites
Our affiliated practice sites, benkeinjurylaw.com (personal injury) and benkelaw.com (family law), are operated by the same firm. If you are directed to or from one of these sites, this Privacy Policy applies to the immigration law Site, and the corresponding policy posted on each affiliated site governs use of that site.
Your Choices
You may contact us at any time to ask what information we hold about you as a website visitor, to request corrections, or to ask that we delete non-client inquiry information that is not subject to a legal retention requirement.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Site after an update constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
The Law Office of Steven C. Benke 2941 Mossrock, San Antonio, TX 78230 Phone: (210) 308-0004 Website: benkeimmigrationlaw.com
The Law Office of Steven C. Benke
d/b/a Benke Immigration Law
Terms of Use • Effective July 21, 2026
These Terms of Use ("Terms") govern your access to and use of benkeimmigrationlaw.com (the "Site"), operated by The Law Office of Steven C. Benke ("Firm," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
No Attorney-Client Relationship
Use of this Site, submission of a contact or consultation request form, or communication through the Site does not create an attorney-client relationship between you and the Firm or any of its attorneys. An attorney-client relationship is formed only when the Firm expressly agrees to represent you, typically through a signed engagement letter.
Do not send confidential or time-sensitive information through the Site's general contact forms until an attorney-client relationship has been established. Immigration and family law matters are often subject to strict deadlines, and submitting an inquiry through this Site does not stop any deadline from running.
No Legal Advice
The content on this Site, including service descriptions, blog posts, and general information about immigration categories such as immediate relative petitions and F2A petitions, is provided for general informational purposes only. It is not legal advice, does not address your specific circumstances, and should not be relied upon as a substitute for consultation with a licensed attorney.
Immigration law changes frequently. While we attempt to keep the Site's content current, we do not guarantee that all information reflects the most recent changes in law, regulation, or agency policy.
The My Case Portal
Access to the My Case client portal is limited to individuals with an active engagement with the Firm and valid login credentials. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access to your account.
Permitted Use of the Site
You agree to use the Site only for lawful purposes. You may not:
- Attempt to gain unauthorized access to the Site, the My Case portal, or any related systems
- Use automated tools to scrape, copy, or extract content from the Site
- Interfere with the proper functioning of the Site, including through malware or denial-of-service activity
- Impersonate another person or misrepresent your affiliation with any person or entity when submitting a form
- Use the Site to submit false, misleading, or fraudulent information
Intellectual Property
All text, graphics, logos, and other content on the Site, unless otherwise noted, are the property of the Firm or its licensors and are protected by copyright and trademark law. You may view and print pages from the Site for your personal, non-commercial use, but you may not reproduce, distribute, or create derivative works from the Site's content without our prior written permission.
Third-Party Links and Services
The Site links to affiliated firm websites, benkeinjurylaw.com and benkelaw.com, as well as to third-party services such as our consultation request form, hosted at forms.graphicgato.com. We do not control these third-party sites and are not responsible for their content, terms, or privacy practices. Your use of any linked site is subject to that site's own terms and policies.
No Warranty
The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, the Firm and its attorneys, employees, and agents will not be liable for any indirect, incidental, consequential, or special damages arising out of or related to your use of, or inability to use, the Site, even if advised of the possibility of such damages. Nothing in these Terms limits any liability that cannot be limited under applicable law, including the Texas Disciplinary Rules of Professional Conduct.
Advertising Disclosure
This website may constitute attorney advertising in some jurisdictions. Prior results described on the Site, if any, do not guarantee a similar outcome in your matter, as immigration and family law cases are decided on their own facts.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Bexar County, Texas.
Changes to These Terms
We may revise these Terms from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of the Site after a revision constitutes your acceptance of the updated Terms.
Contact Us
Questions about these Terms may be directed to:
The Law Office of Steven C. Benke 2941 Mossrock, San Antonio, TX 78230 Phone: (210) 308-0004 Website: benkeimmigrationlaw.com